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Terms & Conditions
Legal This section sets out the terms
of use for the Watkins Publishing website. References to "we" and "us" are to Watkins
Publishing. By using our website you acknowledge that you
have read, understood and agree to be bound by these terms. We may update these
terms and any other legal notice on our website (including the privacy policy) without
the consent of any other person. All changes will be effective when posted on our
website and you will be bound by any new terms when you visit our website. If you
do not agree to these terms (including any amendments) you must not use our website.
Rights You acknowledge that all
rights in our website and its content (including but not limited to text, photographs,
graphics, and downloads) are owned by or have been licensed to us or are otherwise
used by us as permitted by applicable law. In accessing our website you agree that
you will access the contents solely for your own personal, non-commercial use and
you acknowledge that you are not permitted to copy, download, store in any medium
(including any other website), distribute, transmit, modify or show in public any
part of our website without our prior written permission or in accordance with the
Copyright, Designs and Patents Act 1988. Data protection
and privacy We may need to know your personal details including
your name, address and email address to provide you with information or reply to
your queries. We may pass information that you have given
us to other companies within our group of companies. We do not sell any personal
information about our customers to third parties. Our privacy policy applies in
relation to the use of any personal data collected by us.
Liability disclaimer Our website is provided
by us in good faith on an "as is" basis. We make no representations or warranties,
express or implied, about our website or the material contained or referred to on
it or available for download from it, and will not be held liable in any way for
your use of them. Except to the extent provided by the applicable law, we disclaim
all warranties, express or implied, including implied warranties of merchantability
and fitness for a particular purpose. We and all affiliated companies and individuals
exclude to the fullest extent permitted by law all liability in contract or tort
(including negligence) or otherwise for any direct, indirect, incidental, special
and consequential damages, losses and expenses whatsoever including loss of business,
anticipated savings revenues, profits, goodwill or reputation arising out of or
in any way connected with the use of our website and/or any information, content,
or services obtained through them. We endeavour to ensure that all information and
material on our website is correct and accurate but do not accept any liability
for errors or omissions, nor do we warrant that use of our website will be uninterrupted.
This site may be used only for lawful purposes and in a manner
which does not infringe the rights of, or restrict or inhibit the use and enjoyment
of the site by, any third party. We have the right to edit, refuse to post or remove
any material submitted to or posted on the site. We are not responsible for, nor
do we accept any liability for, any material posted on the site otherwise than by
Watkins Publishing. Any opinions, advice, statements, offers or other information
expressed are those of the third party concerned. We neither endorse nor are responsible
for the accuracy or reliability of any such third party material.
Site security While we make reasonable attempts to exclude
viruses, worms, Trojans and other malicious or destructive computer code from our
website and their contents, we cannot guarantee such exclusion. We give no assurance
(whether express or implied), assume no obligation and accept no liability in relation
to these matters. You are strongly recommended to take all appropriate safeguards
before using our website or downloading any information or content from it.
Prices and availability While we make
every effort to ensure that information on our website are accurate, this cannot
be guaranteed. Prices displayed in our on-line catalogue and availability may change
without prior notice. Terms & conditions of
sale Information about us www.watkinspublishing.co.uk
(the "Website") is operated by Duncan Baird Publishers Limited (referred to as "we",
"us" and "our" below). Duncan Baird Publishers Limited ("DBP")
is a company registered in England and Wales (registration number 2650152) whose
registered office is at :
Craven House,
16 Northumberland Avenue,
London
WC2N 5AP.
DBPt's main trading address is:
Sixth Floor,
Castle House,
75-76 Wells Street,
London
W1T 3QH.
DBP's VAT number is 564 5717 18. These terms and
conditions of sale These terms and conditions (the "Terms")
govern any orders placed using and purchases made in connection with the Website.
Please read these Terms carefully. You agree to be bound by these Terms by placing
orders using and/or by making purchases in connection with the Website. Do not place
orders using or make purchases in connection with the Website if you do not agree
to these Terms. Nothing in these Terms affects your statutory rights.
The Website and the information contained on it may be supplemented,
removed, changed and/or updated without notice to you. We may revise these Terms
and any other legal notice on the Website (including the Terms Of Use and Privacy
Policy) without notice to you. All changes will be effective when posted on the
Website and you should check the Website from time to time to review these Terms
and other legal notices because they are binding on you.
Your responsibilities By placing an order using and/or by
making a purchase in connection with the Website, you warrant to us that you are
legally capable of entering into a binding contract with us in the country in which
you are located. You are solely responsible for ensuring that the details that you
provide are correct and complete and for informing us of any changes to them.
You will only use the Website in accordance with our Terms of Use
Ordering DBP is responsible for
processing any orders for printed books placed using or purchased in connection
with the Website. To select products to order, simply click
on the order button against the appropriate book title. Use the shopping basket
to select further titles and see the contents of your shopping basket. When you
have finished shopping, please click on 'Continue to Order '.
If you are a returning customer you will be asked to sign in here;
if you are a new customer, you will be asked to register. You will need to enter
your email address and set a password (and password reminder) in order to do this.
If you are a new customer, you will need to fill in billing
address, shipping address (which you can copy from billing address with a single
click), shipping option (see delivery charges), and credit card details.
If you have any questions regarding your order please contact DBP
by telephoning 0207 454 8513, Monday to Friday, between the hours of 9am and 5pm,
or by sending an email to mailorder@dbp.co.uk
Your account Once you have set
up an account by ordering a book, your account details will be kept securely on
our system if you have chosen for us to do so. All you need to do is click on 'your
account', and then log in by entering your email address and password. If you have
forgotten your password, click on 'Email reminder' to receive your password reminder
or 'Email replacement' if you don't have a reminder or if it fails to remind you
of your password. What are my payment options?
You have several different payment options, as follows:
By Credit Card
By Paypal
All payments are handled by paypal, though you do not need a paypal account to process
an order. By post or phone You
may place orders by telephone by calling DBP on 0207 454 8513. international number
hours of opening 9-5 Monday to Friday Prices
The prices shown are only applicable to orders placed using or purchases
made in connection with the Website. All prices are inclusive of UK taxes but exclusive
of delivery charges. Every effort is made to ensure that
all prices are correct at time of display online. In the unlikely event of an administrative
error resulting in an incorrect price being displayed on the Website, we reserve
the right to correct the price. Where we discover an error in the price of any product
that you have ordered or purchased, we will not be obliged to proceed with your
order and we will usually endeavour to inform you of the error and the correct price
as soon as possible. In these circumstances, you will not be bound to continue with
your purchase, and we will usually endeavour to ask you to send an email (where
you had placed an online order) or a letter (where you placed an order with us using
any other method) to us to confirm that you wish to proceed at the corrected price
within a stated time. In the event that you reply that you do not wish to proceed
at the corrected price, or do not reply within the stated time or if we are unable
to contact you, then we will cancel the order or purchase and refund the amount
paid by you. In no circumstances will we be obliged to proceed with your order or
purchase at an incorrect price, even if we have accepted your order for a product
displayed at the incorrect price and/or failed to inform you of the error.
Special Offers From time to time we may
run special offers. These are available for limited times only. We reserve the right
to withdraw the special offer or change any of the terms (including the availability
and end date) of the special offer at any time without notice to you.
Out of stock titles We are unable to
accept orders for products that are out of stock. Any orders placed for products
that are out of stock will be cancelled and any amounts paid in respect of those
products will be refunded. No substitute products will be offered in place of any
out of stock products ordered. Please check back at the site at a later date to
see if the product has become available. Acknowledging your
order Once you have placed your order with us, DBP will acknowledge
the receipt of your order by sending either an email (in the case of an online order)
or a letter by post (in the case of any other method by which your order was placed)
to you using the address you supplied when placing your order with us.
Amending your order If you need to amend
your order please contact DBP by telephoning 0207 454 8513. Monday to Friday, between
the hours of 9am and 5pm, or by sending an email to
mailorder@dbp.co.uk Delivery
We can deliver to any address in the United Kingdom. Delivery to a UK address is
free. Once we have sent an order confirmation to you, we
will endeavour to deliver the product(s) covered by it to the UK delivery address
entered by you within five working days. However, all delivery times are estimates
only, and while we will do everything we can to deliver your products within this
time frame, we will not be liable to you for any loss or damage arising from delay
in delivery. We may deliver the products in instalments.
Delivery charges will be those set out at the time of your order.
International orders Please note that
we can only deliver products to countries in which we have the right to sell them.
Where you intend to order a product to be delivered to an address outside the UK,
please contact DBP by telephoning 0207 454 8513, Monday to Friday, between the hours
of 9am and 5pm, or by sending an email to mailorder@dbp.co.uk
to confirm that we can deliver the product to you. If you place an order for a product
that we cannot deliver to you, then we will cancel the order and any amounts paid
in respect of it will be refunded. No substitute products will be offered in place
of any such products. Once we have sent an order confirmation
to you, we will endeavour to deliver any product set out in it to the delivery address
entered by you within 30 calendar days of the date of that order confirmation.
We will not be liable to you for any loss or damage arising from
delay in delivery. We may deliver the products in instalments. Delivery charges
will be those set out at the time of your order. You will
be responsible for the payment of any import duties or taxes that are payable outside
of the UK. You must comply with all applicable laws and regulations of the country
for which the products are destined. We will not be liable for any breach by you
of any such laws. Postage and packing charges
Currently we offer free post and package on all UK orders. This
is liable to change and if so we will update the terms and conditions accordingly.
International orders postage costs are calculated at the
point of order on the basis of weight of products ordered and you will be informed
of the cost before you complete the transaction. Risk and
title The products will be at your risk from the time of
delivery. Ownership of the ordered products will only pass to you when we receive
full payment of all amounts due in respect of the products purchased, including
delivery charges. Your consumer rights: cancelling your order
You may cancel your order before delivery or within 14 calendar
days after the delivery date. In order to cancel your order you must notify DBP
in writing by sending an email to mailorder@dbp.co.uk
or by sending a letter to Duncan Baird Publishers Limited by post to:
Duncan Baird Publishers Limited
Sixth Floor, Castle House,
75-76 Wells Street
London
W1T 3QH Please ensure that you quote your order reference
and identify the products which you want to cancel your order for.
You must return all cancelled products to us immediately in the
same condition in which you received them and at your own cost and risk. You have
a legal obligation to take reasonable care of the products while they are in your
possession. If you fail to comply with this obligation, we may have a right of action
against you for compensation. Upon receipt of your written
cancellation notice and the return of any cancelled products already delivered to
you, DBP will process the refund due to you as soon as possible and, in any case,
within 30 calendar days of the day you have given notice of your cancellation. In
this case, we will refund the price of the cancelled product in full, including
the cost of sending the products to you. However, you will be responsible for the
cost of returning the item to us Other returns
We hope that you are happy with your purchases but if you are unhappy
with any product, you may return it to DBP (at your expense) in its original condition
within 14 working days and we will provide a full refund, including the delivery
charges paid to deliver the product to you. If the reason for the return is the
result of our error, of if the item was damaged before it reached you, we will also
refund the package costs paid by you to return the product to us.
Returns should be sent to the following address:
Duncan Baird Publishers Limited
Sixth Floor, Castle House,
75-76 Wells Street
London
W1T 3QH Our warranty and liability
We warrant to you that any product purchased from us through our Website is of satisfactory
quality and reasonably fit for all the purposes for which products of the kind are
commonly supplied. Our liability for any losses that you
might suffer as a result of you placing an order for or making a purchase of products
in connection with the Website is strictly limited to the combined purchase price
of the relevant products that you have purchased. We exclude all liability and responsibility
to you for all other loss or damage that you might suffer provided that this exclusion
does not include or limit our liability for (i) death or personal injury caused
by our negligence (ii) fraud or fraudulent misrepresentation or (iii) any matter
for which it would be illegal for us to exclude, or attempt to exclude, our liability.
Privacy We will only use the personal
data you supply us with in accordance with our Privacy Policy.
Force majeure We shall not be liable
for any loss, damage or otherwise as a direct or indirect result of the failure
to perform or delay in performing any of our obligations nor shall there be a breach
of these Terms as a result of the occurrence of any event whatsoever beyond our
control, including without limitation acts of God, fire, flood, storm, civil disturbance,
explosion, power failure or reduction of power supplies, acts, orders or requirements
of any governmental or regulatory body, lack or shortage of materials, impossibility
of the use of railways, shipping, aircraft, motor transport or other means of public
or private transport, impossibility of the use of public or private telecommunications
networks, adverse weather conditions, inability to procure or delay in procuring
equipment and materials from our normal suppliers, mechanical breakdown or strike,
lock-out or labour disputes. Governing law
The Terms shall be governed by English law and you submit to the
exclusive jurisdiction of the courts of England and Wales.
General If any provision of the Terms is deemed unlawful,
void or for any other reason unenforceable then that provision shall be deemed severed
from the Terms and shall not affect the validity and enforceability of any remaining
provisions. Our failure to exercise or enforce any rights
or any provision of the Terms will not constitute a waiver of such right or provision
unless acknowledged and agreed to by us in writing. The Terms
are not intended to be enforceable by any person other than you and us (e.g. pursuant
to the Contracts (Rights of Third Parties) Act 1999).
Links to other website Neither we nor
any of our group companies are responsible for the content of any other website,
including any website through which you may have gained access to any of our website
or to which you may gain access from any of our website. We do not accept any liability
in connection with such other website or links. General
Our website and the information on them may be changed or updated
without notice, unless we specify to the contrary. If all
or any part of these terms is determined by any competent authority to be invalid,
unlawful or unenforceable to any extent, such term shall to that extent be severed
from the remaining terms, which shall continue to be valid and enforceable to the
fullest extent permitted by law. Our failure to exercise
or enforce any rights or any provision of these terms will not constitute a waiver
of such right or provision unless acknowledged and agreed to by us in writing.
The parties do not intend the terms (or any part of them) to be
enforceable by any person who is not a party to these terms pursuant to the Contracts
(Rights of Third Parties) Act 1999 except that Watkins Publishing may seek to rely
on the benefit of these terms. However, we may amend these terms without those other
companies' consent and subsections 2(1)(a) to (c) of the Contract (Rights of Third
Parties) Act 1999 shall not apply to these terms. Law and
jurisdiction Your use of our website and downloads from them,
and the operation of these terms, shall be governed in accordance with the laws
of England and Wales. The English courts shall have the exclusive jurisdiction over
any dispute arising out of your use of our website except that we may take action
in any jurisdiction to protect our intellectual property rights or to recover any
amount owed to us. International use
Those who choose to access our website from locations outside the
United Kingdom do so on their own initiative and are responsible for compliance
with local laws. If you have any queries about our website
please contact us at the following address publicity@dbp.co.uk
This website is operated by Duncan Baird Publishers Limited
("DBP") a company registered in England and Wales (registration number 2650152)
whose registered office is at:
Craven House,
16 Northumberland Avenue,
London
WC2N
5AP.
DBPt's main trading address is:
Sixth Floor,
Castle House,
75-76 Wells Street,
London
W1T 3QH.
DBP's VAT number is 564 5717 18.